Q. How do I reset my SUSS Library Login?

Answer

If you can’t log in, try doing a password reset using these steps:

Login to the Student Portal with your SUSS username (leave out @suss.edu.sg) and click on the “Change Password” link located on the left side menu as shown below. Doing so will re-trigger a password sync across Portal/Canvas/MyMail/SUSS Library.

Your new password has to match the below criteria:

  • At least 8 characters in length
  • Password cannot contain the user’s login account name or parts of the user’s full name exceeding 2 consecutive characters
  • MUST contain characters from all of the following categories:
    1.      English lower case alphabets (a-z)
    2.      English upper case alphabets (A-Z)
    3.      Numeric Digits (0-9)
    4.      Symbolic characters (e.g. !, @, #, $, ?)

After that, please login to SUSS Library and MyMail using the new password.

  • Last Updated Mar 30, 2019
  • Views 272
  • Answered By Kirsten Ng

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